Northward Start, LLC is an independent, fee-only firm specializing in business consulting & back-office solutions. As a dedicated advocate for your business, we partner with entrapreneurs at every stage of your journey, from initial launch to long-term growth.
Chad, founder, is a Certified Financial Planner™ with over three decades of financial expertise. Following 20 years at a major financial corporation and a decade leading his own firm, Chad transitioned to a fully independent, fee-only fiduciary model to provide entirely unbiased client advocacy.
A Kent State University alumnus, Chad translates his professional success into meaningful purpose. Alongside spending active time with his partner, Jordan, and their three kids, he travels internationally to volunteer and construct homes for underserved communities—a dedication defined by building structural integrity, security, and a lasting legacy.
Director of Cloud Systems & Operations
As the firm’s cloud systems lead, Hayden implements and maintains core digital infrastructure for clients, ensuring seamless, scalable back-office solutions. He manages everything from cloud ecosystem setups to data workflows using Google Workspace and Copper CRM. As a QuickBooks Certified professional, he also ensures client financial tracking and billing are handled with absolute precision and expertise.
A Grand Canyon University business graduate and American Marketing Association member, Hayden brings a strategic, tech-forward mindset. Guided by the firm’s family-oriented mission, he pairs this modern tech stack with a passion for streamlining systems to help entrepreneurs navigate their paths to success and scale their ideas.
Product to Market Strategist
Jordan is a creative entrepreneur and founder of Flicker & Pine Candle Company established in 2025. With a background in retail, wholesale, and daily operations, she brings a grounded, real-world perspective to the consulting space. Jordan is passionate about supporting local businesses and cultivating genuine community relationships. Outside of work, she enjoys hiking, traveling, and spending time with her partner, Chad, and their three children.
Northward Start Gives Back
We are committed to giving back and believe collective action sparks the greatest change. We partner closely with our clients to coordinate community-focused initiatives that seamlessly connect your team and network to the causes that matter most.